Privacy Policy

This Privacy Policy governs how The Festive Shades collects, uses, discloses, and maintains information obtained from Users (each, a "User") who access the www.thefestiveshades.com website ("Site"). This Privacy Policy is applicable to the website, official social media pages, handles, channels, and all products offered by The Festive Shades.  

Personal identification information

We can gather personal identification information from Users through various means, such as when they come to our site, sign up for the site, provide feedback, give their style preferences, submit reviews and testimonials, make an order, subscribe to the newsletter, log in directly using personal social media credentials, take a survey, and in connection with other activities, products, features or resources we make available on our Site. We might ask for name, email address, mailing address and phone number as necessary. Users can explore our site anonymously, but personal identification information can only be collected from Users if they choose to do so voluntarily. Users can always choose not to provide personal identification information, except where it may prevent them from engaging in specific Site related opportunities. 

Non-personal identification information

We may obtain non-personal identification information from Users whenever they engage with our Site. Non-personal identification information may include the browser name, computer type, and technical information about how Users connect to our Site, such as the operating system and internet service provider used, and other similar information. This information will not identify Users personally and will not be associated with them.

How we use the information collected 

The Festive Shades may collect and use Users' personal information for the following purposes: 

To improve customer service

The information Users provide helps us respond to their customer service requests and support needs more efficiently.

To personalise user experience

Aggregate information may be used to understand how our Users use the resources provided on our Site.

To improve our Site

We may use feedback provided by Users to improve our products and offerings.

To process payments

The information Users provide when placing an order will only be used to fulfil that order. Except to the extent necessary to execute the order, we will not share this information with any external parties. 

To run promotions, contests, surveys, or other Site features

Users who agreed to do so would receive information about topics we believe they will find interesting.

To send periodic emails 

Website Browser Cookies 

Our website may use "cookies" to improve the User experience. These cookies, stored on the User's hard drive, serve both for record-keeping purposes and to gather information about the User. If the User chooses to disable cookies in their web browser, they should note that some areas of the website may not function properly.  

How we protect your information

To protect your personal information and data stored on our Site, we have implemented appropriate data collection, storage, and processing practices, as well as security measures to prohibit unauthorised access, alteration, or disclosure. 

Sharing your personal information

We do not distribute, sell, or lease any Users' personal identification information to any individuals or outside parties. However, we may share non-personal aggregate demographic information with our trusted business partners, affiliates, and advertisers to enhance our offerings.

Information available

The information presented on this website may contain technical inaccuracies and topographical errors. It is subject to change or updates without prior notification. Additionally, the offerings described on this website may be improved or altered without prior notice. 

Newsletters

Subscribers to our newsletters will receive email communications from us. You may opt-out of these communications at any time to protect your privacy.  

Third party websites

Our Site may contain links to third-party sites and services, including advertising and other content from our sponsors, licensors, suppliers, partners, and advertisers. We are not responsible for the content or practices of these third-party websites and their links. Browsing or interacting with these sites is contingent on their own terms and policies. 

Your acceptance of these terms 

By accessing and using our Site, you agree to the terms and conditions of this policy. If you disagree, please do not use our Site. We may alter this policy in the future, and continued use of our Site signifies acceptance of any changes. 

Changes to this Privacy Policy

The Festive Shades reserves the right to modify this Privacy Policy at any time. We suggest Users to frequently visit this page to stay updated on how we are safeguarding the personal information we collect.You accept that it is your responsibility to periodically review this Privacy Policy in order to be aware of any revisions. 

Contacting us

If you have any queries about this Privacy Policy, the practices of this site, or your use of this site, please contact us using the information provided on the 'Contact Us' page.